PRIVACY AND COOKIES

Privacy and Cookies Policy of LaVentaVeloz.com

Transparent information about how we use the data you share with us

Last update: September 10, 2025 Scope: Applicable to LaVentaVeloz.com and all brands/services managed by LaVentaVeloz.com that link to this policy.

1) Data Controller

LaVentaVeloz.com — Data Controller. Owner/Representative: Augusto Maradiaga (NIF 0010512640073N). Address: C/ Praderas de Sandino 1500, Ciudad Sandino (Managua, Nicaragua). General contact email: laventaveloz.com

Privacy contact / DPO (if applicable): laventaveloz.com

If at any time LaVentaVeloz.com formally appoints a Data Protection Officer (DPO) under the GDPR, their identification and contact details will be listed here. Until then, please use the privacy contact above.

2) Who this policy applies to

  • Visitors of LaVentaVeloz.com and sites/portals linking to this policy.

  • Individuals who contract or test our services (hosting, domains, email, support, etc.).

  • Resellers, affiliates, and commercial leads contacting LaVentaVeloz.com..

  • Users interacting with us through any channel (tickets, email, phone, WhatsApp, or other means indicated on our website).

By using our services, you accept this policy and declare that the information you provide is truthful and corresponds to your identity.

3) Data we process

We process the minimum information necessary to provide the service or respond to your request. Depending on the case, we may process:

  • Identification and contact details: name, surname, ID/DNI/NIF/CIF, company (if applicable), postal/fiscal address, phone, email.

  • Credentials and access: username, passwords (hashed), access logs, and technical activity records.

  • Contractual and billing data: products/services contracted, orders, renewals, incidents, invoices, payments, and tokenized payment methods via gateways.

  • Communications: tickets, emails, recordings/chat logs/calls when necessary for support and quality.

  • Technical/web usage data: IP, device/browser identifiers, logs, cookies, and similar technologies (see Cookies section).

  • Domains: data required by ICANN/registries and registrars for registration/transfer/renewal (holder, admin/tech contacts, etc.), with limited publication in RDAP/WHOIS under current policies.

We do not request special categories of data (Art.GDPR). If you exceptionally provide them, we will delete them or apply reinforced safeguards.

4) Purposes and legal bases (Art. GDPR)

Purpose Legal Basis
Service provision (hosting/email/VPS, domain registration/management, technical support) Contract execution
Billing, payments, accounting/tax obligations Legal obligation
Handling commercial/support requests Legitimate interest to respond and organize workflows, or pre-contractual measures
Security, fraud/abuse prevention, service quality (monitoring, SPAM detection, backups, audit) Legitimate interest
Service communications (incidents, changes, usage guides) Contract execution / Legitimate interest
Marketing & remarketing (newsletters, offers, marketing cookies) Consent — always revocable
Recruitment/collaborations Pre-contractual measures / Consent

When the basis is consent, you may withdraw it at any time without retroactive effect. When we rely on legitimate interest, we conduct a balancing test, and you may object at any time for reasons related to your particular situation.

5) Recipients and processors

We share data only when necessary and with contractual safeguards (Art.GDPR). Typical categories:

  • Infrastructure and security: data centers, network/CDN providers, DDoS mitigation, monitoring, backups.

  • Payment gateways: e.g., Stripe, PayPal, or others indicated during purchase. We never store full card details.

  • Support/communication tools: ticketing systems, email, telephony, chat.

  • Analytics and marketing (if you consent to analytics/marketing cookies).

  • Domain registrars/ICANN (obligations for registration, transfer, renewal, RDAP/WHOIS policies, and data verification).

  • Authorities and law enforcement when legally required.

We may share data with group brands/entities operating under LaVentaVeloz.com solely for purposes compatible with this policy.

6) International transfers

Our services may involve processing in or from Germany and the Americas (among others). When data is transferred outside the EU/EEA, we apply safeguards:

  • Adequacy decisions (e.g., EU–América Data Privacy Framework for certified entities), and/or

  • Standard Contractual Clauses (SCCs) with supplementary measures when necessary.

You may request the updated list of providers and mechanisms. In all cases, we guarantee a level of protection equivalent to the EU and América.

7) Data retention

  • Accounts/services: retained while the relationship lasts, then blocked for legal periods (e.g., 6 years for commercial obligations, 4 years for tax obligations in Nicaragua).

  • Support/communications: retained as long as necessary and for applicable limitation periods.

  • Marketing: until you withdraw consent or object.

  • Security logs: retained for the minimum time necessary for security, fraud/abuse detection, and legal compliance.

After these periods, data is securely deleted or anonymized.

8) Your rights

You may exercise at any time:

  • Access, rectification, erasure, objection, restriction, and data portability.

  • Withdrawal of consent when the legal basis is consent.

  • Complaint to the Spanish Data Protection Agency (AEPD) or other competent authority.

How to exercise:

  • From your Client Area (when applicable).

  • Via the Contact form on the website.

  • By writing to info@laventaveloz.com.

To protect your account, we may request identity verification.

9) Security

We apply appropriate technical and organizational measures: access control and least privilege, encryption in transit, firewalls/IDS, backups, logging and monitoring, password policies, staff training, and incident management. We collaborate with providers to ensure a level of security appropriate to risk.

10) Minors

Our services are intended for adults. If we detect registrations from minors, we will cancel them and delete the data diligently.

11) Automated decisions and profiling

We do not adopt automated decisions with legal effects on you. We may perform basic profiling for (i) security/anti-fraud and (ii) marketing/remarketing only with your cookie consent; you may opt out at any time.

12) Cookies and similar technologies (summary)

We use technical (necessary) cookies for the website and Client Area to function, and optional (analytics/marketing) cookies only if you accept them. You can always configure or revoke your consent from the preferences panel. For more detail (types, providers, expiration), see the specific Cookies Policy linked from the consent banner.

13) Policy changes

We will publish any changes on this page. If the change is material (affecting purposes, legal bases, or relevant recipients), we will notify you in advance by appropriate means (e.g., email or Panel notice) so you can review or object when applicable.

14) Dispute resolution and applicable law

This policy is governed by law. The parties submit to the Courts, unless otherwise required by mandatory law.

15) Domain-specific information

To register, transfer, or renew a domain name, we must share holder and admin/tech contact data with the registrar and, where applicable, the registry (TLD). Some policies require email/identity verification and limited publication in RDAP/WHOIS. The legal basis is contract execution and compliance with sector obligations. Lack of data or verification may prevent registration/renewal.

16) Indicative list of providers (non-exhaustive)

  • Payments: Stripe, PayPal (gateways; tokenized payment methods).

  • Infrastructure: EU and US data centers, network and security providers, CDN.

  • Support/communications: ticketing systems and transactional email.

  • Analytics/marketing (if cookies accepted): web analytics providers and advertising platforms for remarketing.

  • Domains: accredited registrars and ICANN, TLD registries.

LaVentaVeloz.com maintains records of processing activities (Art. 30 GDPR) and processor agreements with providers under GDPR.

17) Non-EU/EEA countries

When processing data from/to countries not covered by an adequacy decision, we sign SCCs with the provider and, where applicable, apply additional technical/organizational measures (encryption, minimization, pseudonymization) to maintain EU-equivalent protection.

18) Contact

For any privacy matter or to exercise your rights: Email: info@laventaveloz.com Alternative: info@laventaveloz.com Postal address: C/ Praderas de Sandino, 15700 Managua, Nicaragua